Dec 7, 2011

Computer Won't Turn On

  December 07, 2011    

Lots of people got problem in their computer regarding on its turning on. Some reason why computer won't turn on is very easy to fix and easy to know. Now we will discuss the 5 basic reasons why computer won't turning on.

Here are some reasons why computer won't turn on.

1. Power failure. Make sure that the outlet where your computer plug in have electricity on it. You can test it by plugging in electronic devices like electric fan or DVD player. If those devices works, it means there is no problem in electricity.

2. Power chord not tightly plug in. Make sure that the power chord that was plug in the outlet is tight and it is tightly plug in at the back of the computer. This is the common problem that encountered by many computer user. You can plug it out and plug it in again to make sure it is plug in correctly.

3. Faulty Power button. This problem occur if you press the power button of the computer and the computer won't turn on. Based on my experience, it is the power button switch is faulty or its holder inside the computer case is already broken. You can open up the case of your computer to see if the power button switch is already broken. If the power switch holder is broken you can fix it in any means.




4. Faulty Power Supply Unit. If the power supply is not functioning, the computer won't turn on. There is a way to know if the power supply is working or not. Press the power button then look at the back of computer. See if the fan of power supply spinning or not. If not, the poweer supply is the problem. You have to replace the power supply with the new one..

5. Faulty Motherboard. This is the worst reason why your computer won't turn on. This occur when you press the power button and nothing happen. This is the signs of faulty motherboard. The power supply fan is spinning, no bee sound, the fan of processor is spinning and but still the computer won't turn on.

Hope you can pinpoint the reason why your computer won't turn on with this article. If you have question about the computer that won't turn on, you can ask me. I will answer those questions with all my knowledge

  

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Sep 21, 2011

Error 2711: An internal error has occured

  September 21, 2011    

Scenario:
Error 2711 is the error I encountered when I reinstall the Microsoft
Office 2003. During the installation process this error message pop
up. See the picture below.




















When I click OK button, the installation process will stop. I wonder
why it happen because everytime I reinstall the Microsoft Office 2003
it completed its installation. There is no clue on how to fix it. But one
thing I did to fix this problem.


Solution
Clean the registry of the computer. Cleaning the registry of the computer
will help you to solve the problem. During installation process, the
software input registry value.If it finds an error in computer's registry, it will
stop in installation. I use registry cleaner to fix the problem. I recommend
Registry Mechanic. This software will fix all errors in computer's registry.
It also removed the registry value of the software that is already uninstalled.
This software is not free. If you don't want to buy this software, you can
use registry cleaner feature of antivirus you have. My antivirus have Registry
Cleaner utility. I also use this to clean the computer's registry.


   /

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Sep 18, 2011

Excel 2003 Don't send error reporting

  September 18, 2011    

Scenario:
I open up the Microsoft Excel 2007 of the end user to see
the problem she encountered. When I double click the Excel
2003, a dialog box appear and display an error. See the picture
below.












I click yes and the Excel 2003 will appear. But after Excel 2003 appear,
the don't send error reporting pop up. Excel 2003 close when I click
the Don't send button. In this situation, end user cannot do her work
in Microsoft Excel 2003.
                                                                                    



















Here is the solution I made to fix the problem.

Reinstall the Microsoft Office 2003.
Yes, that is the only solution I did to fix the problem. You just need Microsoft
Office 2003 installer to reinstall the application. The reason why that happen
is because the Excel 2003 is already corrupted. It could not be the Excel
2003 the corrupted but also the whole Microsoft Office 2003. And the only
solution to fix corrupted application is to reinstall it.Hope this article will help
you to solve the problem that I have encountered. If you have any questions
don't hesitate to comment here.

   /

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Sep 7, 2011

Cannot expand inbox in Microsoft Outlook 2003/2007

  September 07, 2011    


Scenario:
This is the problem I encountered in the computer of my co worker.
The Inbox folder of Microsoft Outlook 2003 could not display its
subfolder when clicking the plus sign beside of it. At the bottom of
Outlook 2003 there is an error message displaying that there is
Cyclic Redundancy Check error.I closed the application.I open it
again but it doesn't start up.I think that there is problem on
part of hard disk where pst file is located. The pst files is usually
located in drive C.I locate the pst file location and copied it to drive
D. But unfortunately I failed to copy that file because of Cyclic Redun-
dancy Check error.

Here is the solution I made to fix the problem.
1. Perform Checkdisk Utility in Drive C.
    Double click the  My Computer icon on the desktop.
    When Windows Explorer pop up, right click the Drive C: and click
    Properties.

   

























Properties Dialog box will appear. Click Tools tab and click
Check Now button. Check Disk dialog box will appear. Click
the two check box and click Start button.



























After clicking the Start button, a dialog box will pop up
and will ask you to restart your computer. Just click the
Yes button and let the computer restart. After the compu-
ter restart, it will now perform check disk and repair the
Cyclic Redundancy Check error. Your computer will auto-
matic restart after finishing the Check disk.

2. Perform Scanpst to scan and fix the pst file.
    After the Check disk we will perform Scanpst.exe to
   scan and fix the pst file. First we have to lcocate the
   Scanpst.exe. Normally you can see this file on the direc-
   tory listed below.
  
   For Microsoft Office 2007
   C:\Program Files\Microsoft Office\Office12\scanpst.exe
  For Microsoft Office 2003
  C:\Program Files\Common Files\System\MSMAPI\1033

 You can use also the Search feature of Windows XP or Windows 7.
  When you located the Scanpst.exe file, double click it to start.
 You have to locate first the location of your pst file before clicking 
 the Start button.
















  It will take several minutes to finish the process of
  scanning and repairing your pst file. When the scan
  and repair completed, you can now use your Outlook
  2003/2007 and expand those subfolder of you Inbox.






  

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Jul 19, 2011

Signal Frequency is out of range

  July 19, 2011    

Problem:
This "Signal frequency is out of range" problem is cause of incompatible monitor
plugged in your computer. If you replace the monitor, this error will display. I
encouter these problem mostly when I replace LCD monitor and not easily recog-
nized by the computer.

Solution:
1. Uninstall the VGA driver through device manager. Right click My Computer
    from the Desktop and choose Properties.



2. System Properties will pop up. Click Hardware tab and click
    Device Manager button.



2.Device Manager will pop up. Locate Display adapter. Right click on it.
   Choose Uninstall.




















4.Uninstall dialog box will pop and  choose to uninstall the driver.
5. After you uninstall the VGA driver, install it again.
6. You can download the VGA driver of your motherboard on the
    internet. If you have the CD of your motherboard driver, insert it
    on CDROM drive and install it.

This procedure will solve the Signal frequency problem of your computer.

  

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Jul 11, 2011

Mouse wheel not working

  July 11, 2011    

Problem
I install new optical mouse to our one HRD staff to replace her old mouse.
I open up one excel files to test the mouse. I notice that all buttons of mouse
is working except its scroll. I thought the mouse is defective but when I tried
to use it in other computer, its scroll is functioning. It seems like there is
problem on the configuration of mouse on that computer. I tried to check the
configuration and here's all the method I have done.

Solution
1. Click the Windows Logo at the bottom and choose Control Panel.




























2. Control Panel will pop up. Click the mouse.

















3. Mouse Properties dialog box will appear, click Hardware tab.
    Then click Properties button.

4. Microsoft PS/2 Mouse Properties will appear. On Wheel
    detection, choose Assume wheel is present in drop down
    list. Then, press Ok button.




























After doing this procedure, open Microsoft Word document and
try the wheel of the mouse if it is working.

  

  2 Comments

Jul 3, 2011

Fixing NetBT clearing error

  July 03, 2011    

Problem
One of my network user called me up and told me that
she could not connect to the map drive. I ping her computer
ip address and the result is good. I can also control her
computer remotely. I tried to repair her network connection
using Repair button of Local Area Connection Status.


This is the error I got while repairing the computer's connection.













 NetBT is acronym for NetBIOS over TCP/IP. NetBIOS is stand for
Network Basic Input Output System. It is responsible for sending and
receiving of data. If NetBT encounter problem, it cannot connect to any
network resources like mapped drive where files are located.

Solution
1. Download the WinSockXPFix.exe in the link below.
    http://www.snapfiles.com/downloads/
    winsockxpfix/dlwinsockxpfix.html

2. Run the WinSockXPFix.exe on the computer
    that have NetBT clearing error.
3.Wait until the program complete the fixing process.

After WinSockXpFix.exe completed the repair process, you can
now access the map drive. This software works for this problem.

  

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Jun 29, 2011

Fixing duplicate incoming e-mail messages in Outlook 2003

  June 29, 2011    

Problem
Two of my network users encounter problem in receiving
e-mail messages. One of them receives 3 duplicate e-mail
from one sender. The other one receives hundreds of
duplicate e-mail from one sender. I check the settings of
their Microsoft Outlook and I notice there are lots of
message rules created for one sender. If there is a duplicate
message rules for one sender, you will also receive duplicate
e-mail message. I delete those duplicate rules. After that, they
now receive only one copy of e-mail message from one sender.


Solution
Check if there are duplicate rules and alerts created for
particular sender.
1. Open Microsoft Outlook 2003/2007, click Tools and
    choose Rules and Alert.

  














2. When Rules and Alert dialog box pop up, look for duplicate
     rules. Delete that rules and leave only one for that sender.

   




















3. Close the Rules and Alerts dialog box and click Send/Receive
    button to receive new e-mail messages.

This solution works for me everytime I encounter this problem
with in my network. Hope it work on you too.

  

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Jun 15, 2011

Remove Content Advisory in Outlook 2003

  June 15, 2011    

This morning I transfered the email account and email messages
from one computer to another computer. After I transfered the
email account and messages, I started up the Outlook 2003 and
began to open each folder. When I open the folder, Content
Advisory pop up and ask for password to allow viewing of
email messages on that folder.

Here are the reasons.
1.The Content Advisory of Internet Explorer is enabled.
2.HTML is the format used in email messages of Outlook 2003
   that is why Content advisory appear when you open a folder
   in Outlook 2003.

I tried to type password but unfortunately all my password are
not accepted. I open the Internet Explorer and click the internet
option to change the settings. But when I tried to disable the
content advisory, it ask for password. That is a problem to me
because I do not have a password. Here is the solution I made.

1.I disabled the content advisory in Registry Editor. Click Start,
   choose Run and type "regedit".
2. Click OK button and the registry editor will appear.
3. Navigate the key written below.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\
CurrentVersion\policies\Ratings\.Default
4. At the right pane, double click the Enabled and change the
value to zero(0) .
5. Exit the Registry Editor and start the Outlook 2003.
These procedure will disable the Content Advisory and it will
not appear again when you open the folder in Outlook 2003.


  

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Jun 7, 2011

Outlook Express Error: 0x800C0133

  June 07, 2011    

This morning I received a call from one of our office staff and told me
that she can't receive an email but she can send email. I remotely log in
to her computer and check for any error message that will appear.
I found this error code, Outlook Express Error: 0x800C0133. I search
it in internet and found out that this error is caused by too much email
messages stored in a folder. Outlook Express have already reach its
storage capacity. I check all folders and found that the sent items folder
have 2800 email messages. I gave instruction to the staff and do the
following procedure.

Solution 1.
1. Create New Folder in Draft folder.
2. Transfer all email from Sent Item folder to that new folder.
3. Click Send/Receive and it will now receive new messages.

Solution 2.
You can save email messages in other folder outside the
Outlook Express.
1. Open My Documents, create a new folder and name it like email
     back up.
2. Start the Outlook Express, and open the Sent Item folder.
3. Copy those email messages by selecting one email and press Ctrl + A to
    highlight all email messages and press Ctrl + C.
4. Paste it in email back up folder by pressing Ctrl + V.
5. You can now delete all messages from the Sent Item folder.
6. Press Send/Receive from standard toolbar and you will receive new
    messages.

These two solution always works for me everytime I encounter a problem
regarding this error.

  

  5 Comments

May 31, 2011

Electronic Projector display no signal?

  May 31, 2011    

Scenario:
I set up computer in our conference room. I plug the electronic projector
cable to the dedicated video card. I turn on the electronic projector first
and then the computer. After a few minutes, the electronic projector
did not display anything even the booting up of the computer. It only display
no signal. I check the cables and restart the computer again. But it only
display no signal. It sounds like there is a problem, its either the computer
or the electronic projector. This is the procedure I made.

1. I check the electronic projector if it search automatically the computer
    that was connected to it. I press the search  button on it then restart
    again the computer. But nothing happen.

2. I think that there might be a problem in the computer. I suspected
    that there is a problem in my dedicated video card. That's why
    I open up the case of the computer and check the video card.
    I notice that there is a blown capacitor on it. I removed the
    video card and plug the vga cable into the built in vga adapter
   of the motherboard. I turn on the computer and now it boots up
   normally. The electronic projector is display the Windows operating
   system.

  Look at the picture below. This is the capacitor I have seen in my
  video card.


  

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May 25, 2011

Troubleshooting loop boot problems

  May 25, 2011    

What is loop boot?

Loop boot is a term used when a computer keeps on restarting automatically.
You will notice that when you turn on your computer and Windows logo appear
but does not continue to load the operating system but instead it automatically
restarting. It will not stop to restart unless you turn off the computer.

Possible causes of Loop Boot

There are lots of possible causes of loop boot. Here are some list that
I was already encountered.

Video Card
Defective video card is the possible caused of loop boot. If your desktop
computer have dedicated video card, try to remove it and plug the vga
cable from your monitor into the built in vga adabter. Your computer will
use the built in vga graphics of thethe motherboard and your computer
will work normally.

Lan Card
Normally desktop computer have built in LAN adapter on its motherboard
but some pc use lan card for some purposes. If the LAN card is defective
it also make your to restart automatically.Remove your LAN card and turn
on your computer.

Corrupted Operating System
Possible reason was the Windows operating system is corrupted. To fix
this problem, you have to reinstall the operating system.
Hard disk problem
Loop boot could be caused by your hard disk. If your hard disk have
bad sector ,files within the hard disk would be corrupted. Fix this problem
by using your Windows operating system installer or you can make that
hard disk to be slave in other computer and perform checkdisk utility.

Memory Card
A defective memory card can cause loop boot on your computer. Remove the
memory card and replace it with the good one.

  

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May 20, 2011

Causes of Blue Screen problems

  May 20, 2011    

Blue Screen is also known as Blue Screen of Death (BSoD). It is called Blue
Screen because it display only blue color in computer monitor with its error
message when the operating system of the computer experiencing a problem
with its software or hard. BSoD also display the possible reason why its
happening to your computer. BSoD appears when there is incompatible
software and hardware that was installed in the computer.















<


Here are some possible causes of BSoD.

Defective Power Supply Due to over heat.

         Someone called me up from HR Department and told me that
her computer monitor display only blue color with error message. As,
I went to check her computer, all I can see in her monitor was BSoD 
error.

I open the system unit and look for any possible reason why this error
appeared. I touched the power supply  inside the system unit and 
it feels so hot. I removed the power supply from system unit and open it 
up. The two fans of power supply was already stock up. That's the time
I decided to replace it with the new one and install it. When I turn on the
computer, the BSoD is now gone. I concluded that power supply cannot
supply the electricity needed by the computer to function normally that is 
BSoD comes up. 

Incompatible Memory Module
            I installed additional  memory to one of our computer in our
production office to upgrade it. I turned on the computer and BSoD displayed
on monitor. I suspected that the cause of BSoD was the memory I have installed.
I remove the memory and turn on the computer. The BSoD  is gone. It means
that the memory I installed was not compatible to the motherboard.


Hope my experience regarding BSoD will help you to identify the problem
that trigger the BSoD error.

  

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May 16, 2011

Personal Contacts not shown in Outlook 2003

  May 16, 2011    


This problem occur when Personal Address Book does not show up when you
click the To: after creating your email message.

Here are the step by step procedure:
1. Click the Contact button at the bottom left of Microsoft Outlook 2003.



2. Press right click and choose Properties.


3. Contact properties will pop up. Click the check box for "Show this folder
    as an e-mail address book". Then click Apply and Ok button.



4. Choose Tools from menu bar and click Address Book.



5. Address book will pop up. Then click Tools from its Menu bar and choose Option.



6. Choose Contact from "Show this address list first:", "Keep personal address in:" and
    "When sending e-mail, check name using these address list in the following order".
    Then click Apply and Ok button.



After following these steps, you can now view the e-mail addresses from your Personal
Address book. Feel free to ask questions if you have any concern regarding this problem.



















  

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May 15, 2011

How to fix corrupted pst files?

  May 15, 2011    

             Microsoft Outlook 2003 was the primary client email application used in
our office to send and receive email messages. In my work experiences, I always
encounter a problem with Microsoft Outlook 2003. There are times that when you
open the Microsoft Outlook 2003, messages from the Inbox folder are not
displayed. Sometimes, some messages cannot be open and cannot be read.
             The reason why it happen was the pst file of Outlook 2003 is corrupted
and damaged. All messages and settings of Outlook 2003 were stored in the form
of pst files. Microsoft Office have a solution to this problem. There is a repair tool
to fix the pst file.This repair tool is called SCANPST. The location of SCANPST
file is located in the following path:

For Microsoft Office 2007
C:\Program Files\Microsoft Office\Office12\scanpst.exe

For Microsoft Office 2003
C:\Program Files\Common Files\System\MSMAPI\1033
                If you cannot see the SCANPST in above path, you can use the Search
features of Windows XP, Windows Vista and Windows 7 to see the location of
SCANPST. After you locate this repair tool, double click it. When it opens up,
locate the pst file that you are going to repair by clicking the browse button. After
that, you can now click the start button to start the repairing process.




  

  2 Comments

May 10, 2011

Remove spaces between numbers in Excel

  May 10, 2011    

Suppose you have an excel files that contain thousand of data of numbers with
spaces between them.If you will remove those spaces it takes lots of time to
finish it.

In Excel, the Substitute function will ease your work to remove those spaces
because one of its function is to  replaces a set of characters with another.

The syntax for the Substitute function is:
Substitute( text, old_text, new_text, nth_appearance )
Here is the syntax of Substitute function that will remove spaces between those numbers.

         =Substitute(A1," ","")

You can see in the picture above that Substitute function removes
all spaces of cell A2.In my work experience, Substitute function is very useful.
      


  

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May 1, 2011

Usb device does not show up in My Computer?

  May 01, 2011    

Have you experience to plug in your Flash drive or any usb device in your computer and it doesn't show up in my computer?

Recently I experience this problem.I plug in my Flash drive, then it was detected by my pc. Unfortunately, I can't see any removable storage in my computer. I plug in my Flash drive in other pc but it was detected and showed up in my computer. It means that there is a problem in my pc. I search the internet to fix this problem and find a solution for that problem. Here are the steps.

Procedure:
 1. If you are using Windows XP, Click Start and click Run.
     If you are using Vista/Windows 7, click the Windows Logo at the bottom left.


2. Type regedit, then press Enter. 

3. Registry Editor will pop up.Navigate to the following registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices

4.Under HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices there will
   be registry keys with the name  that resembles the format of \DosDevice\E:
    where E can be any alphabet letter which corresponding  to your physical system
    drive letter. Normally storage devices use E or F depending on how many partition
    you have in your hard disk.
  

5. Delete the DosDevice\E: registry keys that represent any USB or FireWire
    storages devices connected on the system before.

6. Now insert and plug in the USB or FireWire device into the port again. The
    drive letter for the USB and   FireWire should now appear and you can use
    the drive normally again. If this procedure won't solve your problem, kindly
    post a comment here and i will give you the other solution.

  

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