Error 2711: An internal error has occured

Scenario:
Error 2711 is the error I encountered when I reinstall the Microsoft
Office 2003. During the installation process this error message pop
up. See the picture below.

When I click OK button, the installation process will stop. I wonder
why it happen because everytime I reinstall the Microsoft Office 2003
it completed its installation. There is no clue on how to fix it. But one
thing I did to fix this problem.

Solution

Clean the registry of the computer. Cleaning the registry of the computer

will help you to solve the problem. During installation process, the
software input registry value.If it finds an error in computer's registry, it will
stop in installation. I use registry cleaner to fix the problem. I recommend
Registry Mechanic. This software will fix all errors in computer's registry.
It also removed the registry value of the software that is already uninstalled.
This software is not free. If you don't want to buy this software, you can
use registry cleaner feature of antivirus you have. My antivirus have Registry
Cleaner utility. I also use this to clean the computer's registry.

Excel 2003 Don't send error reporting

Scenario:
I open up the Microsoft Excel 2007 of the end user to see
the problem she encountered. When I double click the Excel
2003, a dialog box appear and display an error. See the picture
below.

I click yes and the Excel 2003 will appear. But after Excel 2003 appear,

the don't send error reporting pop up. Excel 2003 close when I click

the Don't send button. In this situation, end user cannot do her work

in Microsoft Excel 2003.

                                                                                    

Here is the solution I made to fix the problem.

Reinstall the Microsoft Office 2003.

Yes, that is the only solution I did to fix the problem. You just need Microsoft

Office 2003 installer to reinstall the application. The reason why that happen

is because the Excel 2003 is already corrupted. It could not be the Excel

2003 the corrupted but also the whole Microsoft Office 2003. And the only

solution to fix corrupted application is to reinstall it.Hope this article will help

you to solve the problem that I have encountered. If you have any questions

don't hesitate to comment here.

Cannot expand inbox in Microsoft Outlook 2003/2007

Scenario:

This is the problem I encountered in the computer of my co worker.

The Inbox folder of Microsoft Outlook 2003 could not display its

subfolder when clicking the plus sign beside of it. At the bottom of

Outlook 2003 there is an error message displaying that there is

Cyclic Redundancy Check error.I closed the application.I open it

again but it doesn't start up.I think that there is problem on

part of hard disk where pst file is located. The pst files is usually

located in drive C.I locate the pst file location and copied it to drive

D. But unfortunately I failed to copy that file because of Cyclic Redun-

dancy Check error.

Here is the solution I made to fix the problem.

1. Perform Checkdisk Utility in Drive C.

    Double click the  My Computer icon on the desktop.

    When Windows Explorer pop up, right click the Drive C: and click

    Properties.

   

Properties Dialog box will appear. Click Tools tab and click

Check Now button. Check Disk dialog box will appear. Click

the two check box and click Start button.

After clicking the Start button, a dialog box will pop up

and will ask you to restart your computer. Just click the

Yes button and let the computer restart. After the compu-

ter restart, it will now perform check disk and repair the

Cyclic Redundancy Check error. Your computer will auto-

matic restart after finishing the Check disk.

2. Perform Scanpst to scan and fix the pst file.
    After the Check disk we will perform Scanpst.exe to
   scan and fix the pst file. First we have to lcocate the
   Scanpst.exe. Normally you can see this file on the direc-
   tory listed below.
  

   For Microsoft Office 2007

   C:\Program Files\Microsoft Office\Office12\scanpst.exe

  For Microsoft Office 2003

  C:\Program Files\Common Files\System\MSMAPI\1033

 You can use also the Search feature of Windows XP or Windows 7.

  When you located the Scanpst.exe file, double click it to start.

 You have to locate first the location of your pst file before clicking 

 the Start button.

  It will take several minutes to finish the process of
  scanning and repairing your pst file. When the scan
  and repair completed, you can now use your Outlook
  2003/2007 and expand those subfolder of you Inbox.

Fixing NetBT clearing error

Problem
One of my network user called me up and told me that
she could not connect to the map drive. I ping her computer
ip address and the result is good. I can also control her
computer remotely. I tried to repair her network connection
using Repair button of Local Area Connection Status.

This is the error I got while repairing the computer's connection.

 NetBT is acronym for NetBIOS over TCP/IP. NetBIOS is stand for
Network Basic Input Output System. It is responsible for sending and
receiving of data. If NetBT encounter problem, it cannot connect to any
network resources like mapped drive where files are located.

Solution
1. Download the WinSockXPFix.exe in the link below.
    http://www.snapfiles.com/downloads/
    winsockxpfix/dlwinsockxpfix.html

2. Run the WinSockXPFix.exe on the computer
    that have NetBT clearing error.
3.Wait until the program complete the fixing process.

After WinSockXpFix.exe completed the repair process, you can
now access the map drive. This software works for this problem.

Fixing duplicate incoming e-mail messages in Outlook 2003

Problem

Two of my network users encounter problem in receiving
e-mail messages. One of them receives 3 duplicate e-mail
from one sender. The other one receives hundreds of
duplicate e-mail from one sender. I check the settings of
their Microsoft Outlook and I notice there are lots of
message rules created for one sender. If there is a duplicate
message rules for one sender, you will also receive duplicate
e-mail message. I delete those duplicate rules. After that, they
now receive only one copy of e-mail message from one sender.

Solution

Check if there are duplicate rules and alerts created for
particular sender.
1. Open Microsoft Outlook 2003/2007, click Tools and
    choose Rules and Alert.

  














2. When Rules and Alert dialog box pop up, look for duplicate
     rules. Delete that rules and leave only one for that sender.

   




















3. Close the Rules and Alerts dialog box and click Send/Receive
    button to receive new e-mail messages.

This solution works for me everytime I encounter this problem
with in my network. Hope it work on you too.

Remove Content Advisory in Outlook 2003

This morning I transfered the email account and email messages

from one computer to another computer. After I transfered the

email account and messages, I started up the Outlook 2003 and

began to open each folder. When I open the folder, Content

Advisory pop up and ask for password to allow viewing of

email messages on that folder.

Here are the reasons.

1.The Content Advisory of Internet Explorer is enabled.

2.HTML is the format used in email messages of Outlook 2003

   that is why Content advisory appear when you open a folder

   in Outlook 2003.

I tried to type password but unfortunately all my password are

not accepted. I open the Internet Explorer and click the internet

option to change the settings. But when I tried to disable the

content advisory, it ask for password. That is a problem to me

because I do not have a password. Here is the solution I made.

1.I disabled the content advisory in Registry Editor. Click Start,

   choose Run and type "regedit".

2. Click OK button and the registry editor will appear.

3. Navigate the key written below.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\

CurrentVersion\policies\Ratings\.Default

4. At the right pane, double click the Enabled and change the

value to zero(0) .

5. Exit the Registry Editor and start the Outlook 2003.

These procedure will disable the Content Advisory and it will

not appear again when you open the folder in Outlook 2003.

Outlook Express Error: 0x800C0133

This morning I received a call from one of our office staff and told me

that she can't receive an email but she can send email. I remotely log in

to her computer and check for any error message that will appear.

I found this error code, Outlook Express Error: 0x800C0133. I search

it in internet and found out that this error is caused by too much email

messages stored in a folder. Outlook Express have already reach its

storage capacity. I check all folders and found that the sent items folder

have 2800 email messages. I gave instruction to the staff and do the

following procedure.

Solution 1.
1. Create New Folder in Draft folder.
2. Transfer all email from Sent Item folder to that new folder.
3. Click Send/Receive and it will now receive new messages.

Solution 2.
You can save email messages in other folder outside the
Outlook Express.
1. Open My Documents, create a new folder and name it like email
     back up.
2. Start the Outlook Express, and open the Sent Item folder.
3. Copy those email messages by selecting one email and press Ctrl + A to
    highlight all email messages and press Ctrl + C.
4. Paste it in email back up folder by pressing Ctrl + V.
5. You can now delete all messages from the Sent Item folder.
6. Press Send/Receive from standard toolbar and you will receive new
    messages.

These two solution always works for me everytime I encounter a problem
regarding this error.

Personal Contacts not shown in Outlook 2003

This problem occur when Personal Address Book does not show up when you
click the To: after creating your email message.

Here are the step by step procedure:
1. Click the Contact button at the bottom left of Microsoft Outlook 2003.

2. Press right click and choose Properties.

3. Contact properties will pop up. Click the check box for "Show this folder
    as an e-mail address book". Then click Apply and Ok button.

4. Choose Tools from menu bar and click Address Book.

5. Address book will pop up. Then click Tools from its Menu bar and choose Option.

6. Choose Contact from "Show this address list first:", "Keep personal address in:" and
    "When sending e-mail, check name using these address list in the following order".
    Then click Apply and Ok button.

After following these steps, you can now view the e-mail addresses from your Personal
Address book. Feel free to ask questions if you have any concern regarding this problem.

How to fix corrupted pst files?

             Microsoft Outlook 2003 was the primary client email application used in
our office to send and receive email messages. In my work experiences, I always
encounter a problem with Microsoft Outlook 2003. There are times that when you
open the Microsoft Outlook 2003, messages from the Inbox folder are not
displayed. Sometimes, some messages cannot be open and cannot be read.

             The reason why it happen was the pst file of Outlook 2003 is corrupted
and damaged. All messages and settings of Outlook 2003 were stored in the form
of pst files. Microsoft Office have a solution to this problem. There is a repair tool
to fix the pst file.This repair tool is called SCANPST. The location of SCANPST
file is located in the following path:

For Microsoft Office 2007

C:\Program Files\Microsoft Office\Office12\scanpst.exe

For Microsoft Office 2003

C:\Program Files\Common Files\System\MSMAPI\1033

                If you cannot see the SCANPST in above path, you can use the Search
features of Windows XP, Windows Vista and Windows 7 to see the location of
SCANPST. After you locate this repair tool, double click it. When it opens up,
locate the pst file that you are going to repair by clicking the browse button. After
that, you can now click the start button to start the repairing process.

Remove spaces between numbers in Excel

Suppose you have an excel files that contain thousand of data of numbers with
spaces between them.If you will remove those spaces it takes lots of time to
finish it.

In Excel, the Substitute function will ease your work to remove those spaces
because one of its function is to  replaces a set of characters with another.

The syntax for the Substitute function is:

Substitute( text, old_text, new_text, nth_appearance )

Here is the syntax of Substitute function that will remove spaces between those numbers.

         =Substitute(A1," ","")

You can see in the picture above that Substitute function removes
all spaces of cell A2.In my work experience, Substitute function is very useful.